Thank you for choosing Mechanic37.com. We are committed to providing you with quality products and services. Please review our Cancellation and Refund Policy for a smooth and transparent shopping experience.
1. Returns and Exchanges:
- We accept returns or exchanges Request within 5 days from the date of purchase. To be eligible, the item must be unused, in the same condition as received, and in its original packaging.
2. Initiating a Return or Exchange:
- To initiate a return or exchange, please contact our customer support team at [email protected] or reach us via phone/WhatsApp at +91 8965008231. Provide your order number and a detailed explanation of the reason for the return or exchange. Our customer support team will guide you through the process.
3. Refund Processing Time:
- Once your return or exchange request is approved, we will process the refund or exchange within 7-15 days. Refunds will be issued to the original method of payment.
4. Non-Returnable Items:
- Certain items are not eligible for return or exchange, including [any non-returnable items ].
5. Return Shipping:
- If the return is due to a non-defective item or a change of mind, you will be responsible for return shipping costs. For defective or damaged items, Mechanic37.com will cover return shipping.
6. Canceling an Order:
- If you wish to cancel an order, please contact us as soon as possible. Once the order is processed or shipped, it cannot be canceled.
7. Contact Information:
- Email: [email protected]
- Phone / WhatsApp: +91 8965008231
- Address: 52 Ward 9 Tehseel Area, Bhitarwar, Pin Code – 475220, District – Gwalior, Madhya Pradesh
8. Changes to This Policy:
- Mechanic37.com reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective upon posting on this page.
For further details or inquiries, please contact us. Your satisfaction is important to us.
Thank you for choosing Mechanic37.com!